The demographic and personal data collected by Hexopay Limited is used to perform statistical, demographic and marketing analysis of users and service subscribers, and their subscribing and purchasing patterns, for product development purposes, for anonymous reporting for internal and external clients and to further develop the usability of our web site.
We use your personal information to operate your merchant account and to provide our services. We share certain information with banks or credit/debit card processing services, identity verification services and credit reference agencies as part of our normal business operations in order to identify and verify users and to limit our exposure to fraud and other criminal activities and to manage our financial risk. When conducting identification or fraud prevention checks, the service provider may retain a record of our query along with your information. By using our services you expressly agree to the sharing of your personal data for these purposes. We may also send personal details such as your name, address and country of residence to recipients of any payments you make if such recipients request this information from us in order to improve the payment process, to reconcile payments with the commercial transaction or to conduct their own fraud and money laundering checks. Your personal data may be shared if necessary with entities outside the European Economic Area (“EEA”) in order to provide you with your requested services. You expressly consent to the sharing of your data in this way. If you have been referred to us by a third party and that third party is entitled to a commission payment based on transaction volumes, numbers or types of transactions, we may share personal data, including transactional information, with that third party in order to reconcile commission payments.
Your personal details will remain private and confidential. We will never sell, rent, barter or share your personal details in any way with any other company. All data collected is for our internal use only. From time to time, we may send you pertinent information on special offers, news or educational articles. If you prefer not to receive these, we will include unsubscribe details with every email that we send out. Some of our web pages utilise cookies and other tracking technologies. However, we do not keep any of your personal details on cookies or with any of our tracking mechanisms. Additionally, Hexopay may post surveys and questionnaires to measure your response to certain new additions to the web site, whereby participation is voluntary. Only aggregate information form these surveys or questionnaires may be shared with partners unless we notify you otherwise. We will also include an option where you can complete the survey but choose to remain anonymous. To ensure the confidentiality and security of the information you have shared with us through our inquiry form and/or Merchant Application Form, we have physical, electronic and procedural safeguards in place that comply with government regulations to protect your personal information.
To ensure the confidentiality and security of the information you have shared with us through our inquiry form and/or Merchant Application Form, we have physical, electronic and procedural safeguards in place that comply with government regulations to protect your personal information.
Hexopay Limited is registered as a Data Controller under the Data Protection Act 1998 and we aim to ensure that we comply with all the protection the Act affords to you.
We are not responsible for the privacy policies and practices of other web sites, even if you accessed the third party web site using links from our web site. We recommend that you check the policy of each web site you visit and contact the owner or operator of such web site if you have concerns or questions.
For further information on data protection and privacy, or any requests concerning your personal information, please email us at [email protected]